Sidney is your 24/7
all-in-one sales assistant
Make more sales. Offering all the help of a call center at a fraction of the cost.
One AI assistant across every channel
Sidney is trained with the most advanced AI technology, providing accurate and natural conversational assistance to your renters. Reduce operational costs and increase sales today.
Voice
Whether it's answering inquiries or taking bookings over the phone, Sidney ensures you never miss a sales opportunity while cutting down on call center expenses.
Text
Sidney provides instant, friendly support via SMS, perfect for customers on the go who need quick answers or reminders to book.
Sidney handles all email inquiries promptly and professionally, ensuring your customers receive timely responses to their questions.
Chat
Integrated into your website or customer portal, Sidney offers real-time chat support, guiding renters through bookings, payments, and onboarding with ease.
Do more with less
Sidney is your #1 sales assistant. Transform the way you drive sales in self-storage with an assistant that ensures you never miss a sales lead.
Always on, always ready
Sidney never clocks out. Available 24/7, Sidney provides seamless support, answers questions, manages bookings, and handles payments—anytime, anywhere.
Increase sales
With smart, intuitive customer engagement, Sidney guides renters to the right units, offers tailored promotions, and ensures a smooth booking experience.
Communication that feels natural
Customers can connect with Sidney via calls, texts, chat, or email. Sidney’s intuitive, nimble approach makes every interaction smooth and frustration-free.
Live handover to support every need
A small percentage of calls will likely require human intervention. Sidney transfers the call or conversation mid-stream with a summary of the interaction on a unified dashboard so you can see customer data, conversation history, and call context.
Save time and money
Sidney handles routine, manual tasks like fielding inquiries, sending booking reminders, and managing move-ins, reducing operational burdens while enhancing your bottom line—all for a fraction of the cost of a full call center.
Who can Sidney help?
Sidney is designed to meet you where you are, helping your business overcome its unique challenges with ease and efficiency. Here's how Sidney works for different types of self-storage owners and operators:
Self-storage facility owners
How Sidney helps:
- 24/7 Sales Coverage: Sidney is your 24/7 sales assistant, handling inquiries, bookings, and payments so you never miss a lead.
- Increase Profit Margin: Minimize operating costs while providing reliable, professional service to your customers.
- Efficient Operations: Gives you more time to focus on growing your business, not managing day-to-day tasks.
Third-party managers
How Sidney helps:
- Next-Level Management: Enhances your management services by covering calls, sales, and payments at all your facilities, 24/7.
- Grow Your Business: Streamlines operations, freeing your team to focus on on-site tasks and strategic growth.
- Minimize Overhead: Ensures high-quality service across all locations without increasing staffing demands.
Call center operators
How Sidney helps:
- Efficient Staffing: Takes care of routine inquiries and sales, helping you avoid the need for additional staff during busy hours.
- VIP-Level Support: Lets your team focus on priority calls while ensuring every customer gets prompt, professional support.
- Optimize for Profitability: Helps lower operational costs while maintaining excellent service quality.
